This page was created to comply with the Specified Commercial Transactions Act

Legal Name: BounD’or Japan Co.,Ltd.

Address：2-5-17 Minamikusatsu Kusatsu Shiga 525-0050 JAPAN

Phone number: Please contact us via our email address

Email address: info@boundor.com

Head of Operations: Toyoshi Hayakawa (Mr.)

Additional fees: A flat-rate shipping cost: USD30 per box

Exchanges & Returns Policy:

* In case of returns and exchanges requested by customers: Items before shipping: You can cancel your order by pressing the cancel button on the website. Items after shipping: Unopened items can be refunded or exchanged for items of equal or lesser value only if you contact us within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening.

* In case of returns and exchanges for defective goods and services: Please contact us then we will refund or exchange with new products at our shipping cost.

Delivery times: Orders will be processed within 3-5 business days. Products should be received within 14 days and are available as soon as you place your order.

Accepted Payment methods: Credit card only.

Payment period: Credit card payments are processed immediately

Price: Amounts listed on each product page.